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Cube3
Practical

United Kingdom
48 Posts

Posted - 16 May 2007 :  11:48:36  Show Profile  Visit Cube3's Homepage  Reply with Quote
Hi Group,

I am having a lot of trouble sending out a newsletter to my customer base (300+ Contacts)

I have created very easily in D.H.E. an HTML newsletter and published it to our server.
http://www.cubethree.co.uk/newsletter/20070514/newsletter1.htm

The problem lies with Outlook 2003 and possibly how the page has been created. I have two specific problems with Outlook.
1. The only way I can find to succesfully send this newsletter is to run IE7 and from the "Page" drop down choose "send page by email". I can not find anyway to do this from within Outlook 2000!
2. I also can not find a way to send this to multiple recipients and keep the destinations email private from other recipients. By that I mean that the recipient should only see their email address and not the other emails on the distribution list.
Another but slightly smaller problem is that I get various formatting errors depending on what PC I view the email on, some pictures overlay the text and the text changes font from arial to Times New Roman!
Any advise would be very much appreciated.
Simon

Martin1
Super User

Netherlands
626 Posts

Posted - 16 May 2007 :  13:28:06  Show Profile  Reply with Quote
Been there done that.

Man html e-mail is a huge pain in the ....

The problem lies with the fact tha the e-mail programs every single one of them are waaaaaaaaaaaaaaaaaaaay behind on times as far as strict w3c compliance goes.
So if you don't keep it very very very simple you will have the viewing problem in different mail clients.

Especially Outlook is a pain.

First of all the best idea is to get rid of all css. They will give you the most problems. Try using old fashioned html instead.

To keep the destinations secret you will have to use bcc
http://en.wikipedia.org/wiki/Blind_Carbon_Copy

I know I am not much help in this.
In the end you can always try special software for producing html e-mail newsletters. It's outthere somewehere.

Martin

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Cube3
Practical

United Kingdom
48 Posts

Posted - 16 May 2007 :  13:42:46  Show Profile  Visit Cube3's Homepage  Reply with Quote
Cheers Martin.....

I will attempt to strip out as much as I can, problem comes is that I just publish from D.H.E. and only have limited experience with coding direct in say Notepad.
I'll let you know how I get on.
Thanks again.
Simon
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T00N
Super User

573 Posts

Posted - 16 May 2007 :  13:45:15  Show Profile  Visit T00N's Homepage  Reply with Quote


Quetion 2

Choose: New Message
Next to 'Options'there's an arrow, click that and choose 'BCC'
Thats all there is to it.

Edited by - T00N on 16 May 2007 14:25:07
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Cube3
Practical

United Kingdom
48 Posts

Posted - 16 May 2007 :  15:37:41  Show Profile  Visit Cube3's Homepage  Reply with Quote
I can only send succesfully the web page via IE7, surely this is wrong! I cannot get Outlook to send it and not treat it as an attachment. When I use IE7 to send, it sends all the embedded images, I want to just send the html and pull the images from the server! Wow I really struggling with this.....I thought this would be a piece of cake.
How do I get Outlook 2003 to send just the html and for it to appear without losing all the formating?

Simon
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Cube3
Practical

United Kingdom
48 Posts

Posted - 16 May 2007 :  15:41:15  Show Profile  Visit Cube3's Homepage  Reply with Quote
Another point I have noticed is that if I use Bcc then the "TO:" email address is the same as the "FROM:" address. Not sure if spam filters are going to have a field day if the "TO:" email address is wrong!
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jtarin
Super User

Russia
444 Posts

Posted - 21 May 2007 :  13:27:15  Show Profile  Visit jtarin's Homepage  Reply with Quote
Try Mozilla "Thunderbird"

Porky
www.pacificwavetour.com
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petran
Super User

Netherlands
345 Posts

Posted - 21 May 2007 :  17:41:56  Show Profile  Visit petran's Homepage  Reply with Quote
Maybe not the nicest way but have you tried to choose your HTML document as a background in the menu "options", the tab "new message"? Don't know if I translated it well, I (do not) use the dutch version.

--------

regards

Petran
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s.dav
Site Admin

Italy
3364 Posts

Posted - 22 May 2007 :  09:24:44  Show Profile  Visit s.dav's Homepage  Reply with Quote
For Outlook Express try this:

- export your page
- using Internet Explorer open the page and save it as .mht
- rename the .mht in .eml
- drag this file into outlook express

;-)

Regards, Davide
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Martin1
Super User

Netherlands
626 Posts

Posted - 22 May 2007 :  21:23:40  Show Profile  Reply with Quote
To get the images form the server you must have a full link.

So instead of this in the source code:
images/picture.jpg

you will need this in the source:
http://www.mysite.com/images/picture.jpg

I already said it is a huge pain in the....

Davide what you are saying is for Outlook Express not for Outlook.

Martin
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s.dav
Site Admin

Italy
3364 Posts

Posted - 23 May 2007 :  08:47:57  Show Profile  Visit s.dav's Homepage  Reply with Quote
Yes ;-)
You can use D.H.E. from the command line forcing your pages to load images from an external site.

Regards, Davide
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Cube3
Practical

United Kingdom
48 Posts

Posted - 23 May 2007 :  10:14:43  Show Profile  Visit Cube3's Homepage  Reply with Quote
Thanks guys for your help.

Davide,
Could you just explain the "drag this file into Outlook Express"?
I can drag it into drafts folder and forward it, but not sure what else I can do.
I have been informed that Outlook and Outlook Exp are not really up to this job! can anybody recommend a dedicated HTML newsletter email sending programme?
Regards Simon
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petran
Super User

Netherlands
345 Posts

Posted - 23 May 2007 :  15:04:55  Show Profile  Visit petran's Homepage  Reply with Quote
Davide,

Where can I find those command line commands?

--------

regards

Petran
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s.dav
Site Admin

Italy
3364 Posts

Posted - 24 May 2007 :  08:54:58  Show Profile  Visit s.dav's Homepage  Reply with Quote
On the help?

Regards, Davide
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petran
Super User

Netherlands
345 Posts

Posted - 24 May 2007 :  09:26:45  Show Profile  Visit petran's Homepage  Reply with Quote
oooops [2 puppy] [2 OOO]

--------

regards

Petran
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