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 RSS-object crashes the program
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zumzum
Novice

Norway
5 Posts

Posted - 26 Oct 2010 :  18:21:08  Show Profile  Visit zumzum's Homepage  Reply with Quote
When I draw a RSS-object in the editor, the program shuts down. Does anyone have any idea why? I run DHTML-editor 5.7.19 on Windows 7 Pro 64-bit with Mozilla Firefox as standard browser.

Regards, Zumzum

Regards, zumzum

joneq
Super User

433 Posts

Posted - 26 Oct 2010 :  23:11:35  Show Profile  Visit joneq's Homepage  Reply with Quote
same here
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s.dav
Site Admin

Italy
3364 Posts

Posted - 27 Oct 2010 :  08:49:32  Show Profile  Visit s.dav's Homepage  Reply with Quote
Under XP and Vista the program is working well here; I have to test on Win7

Regards, Davide
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s.dav
Site Admin

Italy
3364 Posts

Posted - 27 Oct 2010 :  08:51:13  Show Profile  Visit s.dav's Homepage  Reply with Quote
John,

is the program crashing every time you draw a new RSS object on the page? is this page part of a project? is this page blank?

Regards, Davide
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zumzum
Novice

Norway
5 Posts

Posted - 27 Oct 2010 :  09:28:41  Show Profile  Visit zumzum's Homepage  Reply with Quote
My page is part of a project, but I also tried it on a blank page with the same result. It happens every time. There is no messages from neither DHTML nor Windows, it simply terminates quick and silent.

Regards, zumzum

Regards, zumzum
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petran
Super User

Netherlands
345 Posts

Posted - 27 Oct 2010 :  10:23:23  Show Profile  Visit petran's Homepage  Reply with Quote
Same problem here

--------

regards

Petran
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s.dav
Site Admin

Italy
3364 Posts

Posted - 27 Oct 2010 :  11:03:12  Show Profile  Visit s.dav's Homepage  Reply with Quote
We need to make a sort of debug version because here I'm not able to reproduce the problem... all is working perfectly :-(
Petran, would you help me?

Regards, Davide
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petran
Super User

Netherlands
345 Posts

Posted - 27 Oct 2010 :  11:19:37  Show Profile  Visit petran's Homepage  Reply with Quote
Sure, no problem

--------

regards

Petran
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s.dav
Site Admin

Italy
3364 Posts

Posted - 27 Oct 2010 :  11:45:32  Show Profile  Visit s.dav's Homepage  Reply with Quote
I'll contact you via email

Regards, Davide
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joneq
Super User

433 Posts

Posted - 27 Oct 2010 :  17:57:54  Show Profile  Visit joneq's Homepage  Reply with Quote
a little late,but mine was just an object not part of a project,but it also does not work as part of a project--I am using just the trial.

Edited by - joneq on 27 Oct 2010 18:00:06
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s.dav
Site Admin

Italy
3364 Posts

Posted - 28 Oct 2010 :  08:56:07  Show Profile  Visit s.dav's Homepage  Reply with Quote
I tested this problem in 2 Windows 7 64 computers and no problems :-(

Regards, Davide
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zumzum
Novice

Norway
5 Posts

Posted - 28 Oct 2010 :  15:22:14  Show Profile  Visit zumzum's Homepage  Reply with Quote
Is it possible that the bug is related to the language settings of windows and DHTML? I run norwegian Win 7 and english DHTML...

Regards, zumzum
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joneq
Super User

433 Posts

Posted - 28 Oct 2010 :  16:35:18  Show Profile  Visit joneq's Homepage  Reply with Quote
I can't try it now but I wonder if it works for zumzum in safe mode--to eliminate software conflict.
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Andy
Expert

United Kingdom
83 Posts

Posted - 28 Oct 2010 :  18:04:18  Show Profile  Visit Andy's Homepage  Reply with Quote
Hi, think im getting the same. I am unable to get at masterpage custom properties. Everytime I try the prog just crashes. Was OK in previous version. I use Win 7 64.

Andy
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zumzum
Novice

Norway
5 Posts

Posted - 28 Oct 2010 :  21:22:49  Show Profile  Visit zumzum's Homepage  Reply with Quote
I have the same problem as Andy as well, as long as there is a DHEFile-element on the master page. When I remove the DHEFile, I can get into the custom properties without crashing the program.

Regards, zumzum
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joneq
Super User

433 Posts

Posted - 29 Oct 2010 :  02:06:35  Show Profile  Visit joneq's Homepage  Reply with Quote
it does not happen to me in safe mode.i mean rss object works.

Edited by - joneq on 29 Oct 2010 02:31:37
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joneq
Super User

433 Posts

Posted - 29 Oct 2010 :  05:10:08  Show Profile  Visit joneq's Homepage  Reply with Quote
I had to reinstall win 7 ult 64 and rss object works fine now
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s.dav
Site Admin

Italy
3364 Posts

Posted - 29 Oct 2010 :  08:41:48  Show Profile  Visit s.dav's Homepage  Reply with Quote
Why? Very strange!

Regards, Davide
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s.dav
Site Admin

Italy
3364 Posts

Posted - 29 Oct 2010 :  11:57:53  Show Profile  Visit s.dav's Homepage  Reply with Quote
I have a suspect because I have already had this type of problem with other software; this seems not to be a bug in the software; I sent a test version to Petran.

Regards, Davide
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joneq
Super User

433 Posts

Posted - 29 Oct 2010 :  14:56:01  Show Profile  Visit joneq's Homepage  Reply with Quote
I did not reinstall windows because of anything to do with dhe or the rss object--I just do a clean install every 6 months or so--just a coincidence it was now time

Edited by - joneq on 29 Oct 2010 14:56:46
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s.dav
Site Admin

Italy
3364 Posts

Posted - 01 Nov 2010 :  10:03:55  Show Profile  Visit s.dav's Homepage  Reply with Quote
Windows 7 problems should be fixed now; thank you Petran.

Regards, Davide
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zumzum
Novice

Norway
5 Posts

Posted - 02 Nov 2010 :  22:26:44  Show Profile  Visit zumzum's Homepage  Reply with Quote
I installed the upgrade, but now it hangs and windows is trying to fix it by running it in compatibility mode. Still hangs, though. Any suggestions to adjustments I can try?

Regards, zumzum
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joneq
Super User

433 Posts

Posted - 03 Nov 2010 :  03:13:32  Show Profile  Visit joneq's Homepage  Reply with Quote
works ok here/ win 7 ult 64
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s.dav
Site Admin

Italy
3364 Posts

Posted - 03 Nov 2010 :  09:09:48  Show Profile  Visit s.dav's Homepage  Reply with Quote
zum,

some suggestions:
1- completely unistall the program
2- clean the registry
3- install it again (the latest version)
4- turn temporary off your firewall/antivirus/antispyware
5- run the program

Regards, Davide
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